Returns & Refunds Policy

Because all of our products are made to order and bespoke, we do not accept returns or exchanges for items where the incorrect size, design, or product choice was selected. As a small business, each item is created specifically for you, so we kindly ask that you double-check all details before placing your order.

However, if there is an issue with your order, we’re here to help.

We will accept returns or offer replacements in the following cases:

• The item arrives damaged
• You receive the wrong product
• The item has a printing error or manufacturing fault

If your order meets any of the above conditions, please contact us within 1 Week of receiving your item. When getting in touch, include your order number and clear photos of the issue so we can resolve it as quickly as possible.

Please note: Printed products may appear slightly darker than they do on your phone, tablet, or computer screen due to differences in screen brightness, colour calibration, and the printing process. Please bear this in mind when placing your order.

Designs with very low contrast or subtle colour differences may not print as expected. While we always do our best to ensure the highest quality, we cannot guarantee the final result for low-contrast artwork. If a print is deemed acceptable by our print provider and they do not offer us a refund or replacement, we unfortunately will be unable to issue a refund.

Once your claim is reviewed and approved, we will offer a replacement or refund as appropriate.